Care Home – Planned and Unplanned Visits
Same Day Urgent Request
If a resident has an acute illness that requires urgent same day attention, please contact the surgery as soon as possible using the agreed method.
Your resident will be added to the on-call GP/ GP Triage list to be contacted the same day.
The GP can then arrange for the appropriate care; for example, a virtual call, face-to-face visit, medication, onward referral to an appropriate service and so on.
Alternately, you can contact the Teletriage Service for a rapid assessment:
0151 514 2222 – option 2, then option 3
Teletraige Service Information
Routine Weekly Ward Round
Myrtle Group Practice/ West Wirral Group Practice / Upton Group Practice
The Weekly Ward Round form should be emailed the day before the scheduled ward round. The email must include the reason for the review, the name of the team member requesting it, and the most appropriate contact number. This form should be accessible to all relevant team members throughout the week leading up to the ward round.
All residents must be listed on the form. If no review is required, please clearly indicate “NO CONCERNS.” To follow best practices, all residents’ observations should be submitted monthly.
Marine Lake Medical Practice
Marine Lake Medical Practices operates a clinician led ward round. The clinician will contact the home visit on the scheduled ward round day with a predetermined list of residents to review. These residents may have been booked by the ARRS clinician, a GP, a member of the practice’s Triage Team or at the request of the care home.
Please do not wait for the routine ward round to request a review for acutely unwell residents.
If a resident becomes unwell, contact the GP practice or the Teletriage Service immediately. The scheduled ward round is focused on proactive care and ongoing management of the care home population.
